Poly Smarter Headsets For Call Centers



The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect you to everything Teams has to offer, even while you're on a call. Hybrid working has never been easier. They even adjust audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video (USB models). Designed to preserve your hearing and built to take years of punishment, these headsets make true flexibility your new reality.

  • Built-in USB-A and USB-C connectors (USB models)
  • Full backwards compatibility for legacy equipment (QD models)
  • Remote firmware and cloud system updates (USB models)
  • Poly Quick Disconnect technology (QD models)
  • Full native Microsoft Teams experience (-M models)


  • Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C connectors right on the cable
  • Answer soft-phone calls from any PC, no matter what kind of USB port you have
  • Never worry about updates, thanks to remote firmware and cloud system updates (USB models)
  • Walk away from your desk with a click with the Poly Quick Disconnect technology (QD models)
  • Call up Microsoft Teams instantly thanks to a full native Teams experience accessed right from the headset (-M models)

  • Provides exceptional quality sound with greater immersion
  • Listen to your favorite music with this over-the-head design headset
  • The 515 headset provides plenty of freedom with wired connectivity
  • Your voice will be heard loud and clear with the boom microphone design to ensure maximum Headset usage efficiency
  • USB Type A host interface offers dependable connectivity for maximum usability
  • Listen to your tape recordings or use them when listening to telephone calls on Skype with these mono sound headset
  • Ear-cup design provides optimum comfort and noise isolation
  • Rotating Microphone feature for your convenience and ease of usage
  • Headset effectively eliminates all unwanted background noise for hassle-free office usage