Cisco 321 Headset


The Cisco Headset 320 Series are affordable headsets that maximize your investment while providing the essentials for everyday office use. Featuring plug and play setup, clear audio, lightweight design, and a new Webex button to easily join Webex meeting.

Designed for workers who spend a lot of time wearing headsets at their desk and are looking to save time with productivity features like the Webex button.

The Headset 320 Series offers:

  • Lightweight comfort that is ideal for extended wear
  • Uncompromised sound in a minimalistic form factor
  • Boom arm offers noise reduction in loud environments
  • Easy, intuitive user configuration experience when used with Webex and Cisco IP phones
  • Flexible options for connecting to devices: Supports USB-A, USB-C, and RJ9 connections
  • Easy device management with Cisco Unified Communications Manager, Control Hub and Cisco collaboration endpoints
  • New Webex button that is deeply integrated with Webex to create a more efficient user experience
Integrated serviceability

Headsets are easier to deploy, manage, and service with Cisco collaboration services. Centrally manage policy, defaults, and much more when using Cisco Headsets with Cisco Unified Communications Manager, Control Hub, and collaboration devices.

Premium audio experience

Advance ear cup design and wide frequency range speaker creates a full and rich sound that providing exceptional clear audio experience. Unidirectional ECM noise canceling mic help prevent noise around you, so you will be heard clearly.

Lightweight and ergonomic design

These headsets are designed to be delightful to wear for people who need to wear a headset all day. They feature quality materials, including multiaxial ear cups.

Rich connection type

Headset provides different models for different connection types including RJ-9, USB-A and USB-C (through USB-A to USB-C adapter). You can find the best fit for your work environment.

Headset audio tuning

Works only on USB headsets with compatible Cisco endpoints
The microphone test removes the guesswork associated with tuning microphone gain levels by enabling users to record themselves speaking in their work environment and then playing the recordings back. Configurable sidetone allows users to adjust speaking volume to a proper level. User can also set the Equalization of the headset to best satisfy the ear.

Webex button

Webex button integrates with Webex and Cisco collaboration endpoints to bring a more efficient work experience when making a call or joining a meeting.
  • Provides exceptional quality sound with greater immersion
  • On-ear earpiece design ensures maximum convenience and optimal performance
  • The 321 headset provides plenty of freedom with wired connectivity
  • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
  • Uni-directional microphone technology enables reliable voice transfer to ensure maximum usability
  • USB Type A host interface offers dependable connectivity for maximum usability
  • Listen to your tape recordings or use them when listening to telephone calls on Skype with these mono sound headset
  • Ear-cup design provides optimum comfort and noise isolation
  • Listen to deep lows and euphoric highs with a frequency range of sound from 50 Hz-18 kHz
  • Lightweight feature for your convenience and ease of usage